3mice will be launching a new technical support website.
In our continuous effort to improve our services to you, 3mice will be launching a new technical support website. 3mice recognizes the need to have 24-hour technical support and with the Christmas break approaching, what better time to launch this service. This means that instead of picking up the telephone to call 3mice, all you need to do is log into the tech support website and get online assistance from there. This saves time for you as you will not have to wait for a specific person to respond to you should you have an issue. The new site brings greater hosting plan value to you our Customers. This site will enable you to have access to: · Help manuals with search functionality · A new, searchable knowledge base filled with frequently asked questions ·
A tip of the month feature providing helpful tips and tricks on commonly encountered issues that are easily fixed · A network status page providing you with up to the minute information on our hosting platform's status · Improved email support functionality designed to increase issue response and resolution times · An improved live chat client service. · A "NEW" button will appear beside newly uploaded content in the knowledge base for 30 days. This allows you to recognize that the website is continually updated and adding more value to your hosting support service. · A new, online trouble ticketing system for issue resolution. Sign up for this service now!!!!!
In our continuous effort to improve our services to you, 3mice will be launching a new technical support website. 3mice recognizes the need to have 24-hour technical support and with the Christmas break approaching, what better time to launch this service. This means that instead of picking up the telephone to call 3mice, all you need to do is log into the tech support website and get online assistance from there. This saves time for you as you will not have to wait for a specific person to respond to you should you have an issue. The new site brings greater hosting plan value to you our Customers. This site will enable you to have access to: · Help manuals with search functionality · A new, searchable knowledge base filled with frequently asked questions ·
A tip of the month feature providing helpful tips and tricks on commonly encountered issues that are easily fixed · A network status page providing you with up to the minute information on our hosting platform's status · Improved email support functionality designed to increase issue response and resolution times · An improved live chat client service. · A "NEW" button will appear beside newly uploaded content in the knowledge base for 30 days. This allows you to recognize that the website is continually updated and adding more value to your hosting support service. · A new, online trouble ticketing system for issue resolution. Sign up for this service now!!!!!